Loyalty section is not visible in your Accounts Tab?
A. The integration may not be properly configured in the Omniful Dashboard.
When integrating Smile.io with Omniful, you'll receive Public and Private code from Smile.io Dashboard. Paste this code into the relevant integration interface within the Omniful dashboard and enable the integration. Ensure that you select and paste it accurately for successful integration.
Ensure that the integration is enabled and saved successfully in the Omniful Dashboard.
B. Integration Not Available.
This integration may not be available in your current plan. Please make sure that your plan is eligible to integrate your loyalty program with your Omniful mobile app.
The loyalty and reward features are not performing as expected?
Loyalty-related actions such as points, discount codes, and referrals are overseen and tracked by Smile.io. If you encounter any issues with these features, it is likely related to your loyalty program rather than the mobile app. In such instances, you should contact the Smile.io team for further assistance and investigation.
If you need further information or assistance, feel free to reach out to the Omniful Support Team. We're here to help! Don't hesitate to contact us with any questions or concerns; our support team is ready to assist you with anything you need!