Introduction:
The Help Page is an essential resource within your app, providing users with access to various support options to address their queries and concerns. It serves as a centralized hub where users can seek assistance through email support, live chat, WhatsApp, and access frequently asked questions (FAQs). In this guide, we'll explore the process of configuring your Help Page using your app builder. We'll delve into the available settings and how they can enhance the support experience for users.
Understanding the Help Page:
Before we delve into configuration, let's understand the significance of the Help Page. It serves as a lifeline for users who require assistance while navigating your app or making purchasing decisions. The Help Page streamlines the support process, providing users with convenient access to various support channels and resources.
How the Help Page Looks in Your App:
In your app builder, the Help Page is designed to provide users with easy access to support options and resources. Users can find options for email support, live chat via Shopify, WhatsApp support, and access to FAQs. Each support option is clearly displayed, allowing users to choose the most suitable channel to address their queries.
. 
What Will Change:
Configuring your Help Page allows you to customize the support options available to users, ensuring that they have access to the assistance they need. By toggling the available settings, you can enable or disable specific support channels based on your preferences and user requirements.
Detail About Every Help Page Option:
Let's explore the available settings and functionalities of the Help Page:
WhatsApp Number: Enter the WhatsApp number in the provided field. This allows users to initiate a conversation with your support team directly through WhatsApp by clicking on the provided number.
Email: Enter the email address in the provided field. This provides users with the option to contact your support team via email by clicking on the provided email address.
Shopify Inbox: Toggle this option to enable or disable Shopify chat support. If enabled, users can access Shopify chat support directly from the app. If disabled, the option for Shopify chat support will be hidden.
FAQ Page: Toggle this option to enable or disable access to the FAQ page. If enabled, users can access the provided web URL to view frequently asked questions and find answers to common queries. If disabled, the option for FAQs will be hidden.
Conclusion:
Configuring your Help Page within your app builder is essential for providing users with accessible and reliable support options. By leveraging the available settings, you can customize the support experience to meet the needs of your users and enhance their overall app experience.
Ready to optimize your Help Page? Explore the configuration options available in your app builder and customize them to fit your app's branding and user expectations.
If you need further information or assistance, feel free to reach out to the Omniful Support Team. We're here to help! Don't hesitate to contact us with any questions or concerns; our support team is ready to assist you with anything you need!